The confirmation e-mail you receive from us confirming your order dispatch will set out the last time that, you may amend your order prior to delivery.
In respect of non-perishable items, you have the right to cancel the contract at any time until the expiry of the 7th working day after the date of delivery of the goods by notifying us by telephone or e-mail. You must then return the product to us for a full refund or exchange and the customer will be responsible for all delivery costs involved.
In the case of perishable items you do not have the right to cancel the contract. Should you wish to cancel your order after the cut off period but prior to the time of delivery, we shall be entitled to charge you in full for an amount equal to the price of the perishable items contained in your order.
Should your order not arrive or takes longer than anticipated, you have the right to a full refund which will be issued as long as the order is returned (if it was received within 30 days) or after 30 days if your order has still not arrived.
You may lose your right to return goods in the event that the product has been used or for any products that have been specifically customized for you.