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Cookies Policy

Union Oriental Foods strives to preserve the privacy of all visitors to our website at www.unionorientalfoods.co.uk. Please read the following privacy policy to understand how we protect and use your information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy. All information collected will be used lawfully in accordance with the Data Protection Act 1998

INFORMATION THAT WE COLLECT FROM YOU

When you register, order products or use the www.unionorientalfoods.co.uk website you may be required to provide certain information about yourself such as your name and contact details.

We do not hold your credit or debit card information, the payment is securely processed by HSBC Global Payments business gateway.

We may also collect information about your usage of our website and other information in order to constantly improve and monitor our services.

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders.

We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.

Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

DISCLOSURE OF YOUR INFORMATION

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

COOKIES

A cookie is a piece of text which attaches to your hard drive and from which it can store and sometimes track information on how you make use of a website.

Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org. In that case, you may not be able to use certain features on our site. If you do not wish to receive cookies in the future, please let us know at info@unionorientalfoods.co.uk

SECURITY AND DATA RETENTION

We utilize certain security measures in order to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

By Law you are entitled to see any information we hold about you and you may ask us to make any necessary changes to ensure that this information is accurate and kept up to date. If you wish to do this, please contact us at info@unionorientalfoods.co.uk. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

CONTACT

For any queries, complaints or personal information requests please contact our customer services department via email at info@unionorientalfoods.co.uk or by mail at:

Union Oriental Foods
Unit 2B Princes drive Ind. Est.
Kenilworth,
Warwicks,
CV8 2FD

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